Answers to Common Purchasing Questions

Yes. We quote per model and scent, so a focused first range is easy to start with.

Businesses: brands, wholesalers, retailers, online sellers and promotional buyers, in bulk quantities.

Yes. Tell us your country, channel and price position and we suggest formats, scents and packs that fit.

Nineteen formats, from paper and felt hangers to vent clips, diffusers, cans, electric diffusers, refills and gift sets.

Yes, on the product, the pack or both.

Yes. Paper and felt shapes use a new cutting die; molded products use a new mold.

Private label puts your brand on an existing product; OEM modifies it; ODM or development creates a new design.

A library across fresh, citrus, floral, fruity, gourmand, woody, oud and fine-fragrance-inspired families.

Yes. We develop it on your actual product and refine it through coded samples.

Format, fragrance amount, scent and cabin conditions all shape the life of a product. Tell us the lifespan you want to offer and we specify the product to match.

Yes: existing products, scent kits and pre-production samples of custom designs. We confirm costs before sending.

We quote MOQ per model, per scent and per pack design, so you see exactly where each minimum sits. Existing models with stock scents have the lowest minimums.

Yes. Quantities are confirmed per model and per scent.

Unit prices per model, scent and pack version, with tooling, samples and packaging development shown separately, and the shipping term.

Payment terms are stated on each quotation.

Existing products with your logo are the fastest; new shapes and tooling take longer. Every quotation includes a schedule that starts from sample approval and shows production and shipping separately.

The approved sample is retained and production is checked against it at every stage.

Yes. We provide access, the approved sample, the specification and the packing list.

Yes, for each fragrance used, matched to the formula.

Tell us the product and the destination market and we list the document set for your order, including any extra tests your market or retailer asks for.

Common terms such as EXW, FOB and CIF, and we work with your forwarder.

Most dry formats ship as general cargo. Some liquid, aerosol and battery products have special transport rules, and we provide the SDS and transport information for each one.

Send the model, scent and pack references from your last order.

Send the batch code, photos and quantities affected; we investigate and agree a solution.