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Find Instructions for Your Coman Product

Enter your model number to find setup steps, refill information and answers to common questions. Coman car diffuser instructions, vent clip tips and refill matches are all here, or one message away.

The model number is printed on the pack, on the product base or inside the housing.

Browse by product type

Find your product family

Each product page explains how the format works, how it is fitted and which refills go with it.

Find a refill

Refills are matched to specific models. Check the refill guide, or send us your model number.

Quick fixes

Common questions

Placement, strength and refills for every format, explained step by step.

The scent seems weak

Check the product is activated, with the seal or film removed, then open the vent or lid further or choose a higher mode. Heat and airflow change strength, and some scents are lighter by design.

The scent is too strong

Close the vent or lid partly, choose a lower mode, or move the product away from direct airflow.

My vent clip won't stay on

Try a different slat or orientation and push the clip fully onto the blade. For slim or round vents, a visor clip is a good alternative.

Visor formats
I spilled fragrance oil

Blot it straight away with a dry cloth, then wipe with a damp cloth.

My electric diffuser doesn't start

Check power or charge, that the cartridge is seated correctly, and the mode settings. Still not working? Send us the model number and we help you right away.

Model no longer listed?

Send us a photo of the product and pack. We tell you which refills or replacement models are available, so your customers can keep using what they have.

Ask about an older model

Supporting your own customers?

Brands and retailers selling Coman-made products can ask for instruction texts and refill information for their listings and support teams.

Reorder and supply support

Still need help?

Tell us about your product

The model number, what is happening and a photo help us answer in one reply.

  • 01We identify your model and version.
  • 02You receive the steps, refill or replacement that fits.
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